Trends in Hospitality Training & Development: New Insights & Fresh Perspective

Webinar Speakers

• 
  Donna Herbel, FMP, SPHR Chief Igniter, Blue Phoenix Learning
• 
  Colby Hutchinson, OCEM, ACI Senior Director of Global Customer Experience, IAA, Inc.
• M
  Melissa Doolin-Koehne Executive Director, Business Development, TDn2K

While current economic indicators for our industry paint a concerning picture, it is important to stay up-to-date on trends affecting your job and your organization’s profitability. Join these top-notch, engaging presenters to delve into the most recent trends in hospitality training.

Along with an interactive Polleverywhere feature to the session (which will give you insight on how you compare to others), new information from TDn2K will be presented, along with the Trends in Hospitality Training Study results just released by CHART and TDn2K. Workforce challenges and best-in-class practices will be discussed.

There is a reason this session and these presenters were rated so highly at the recent San Diego CHART conference! You will learn a lot and come away with some great takeaways – without ever leaving your desk!