Webinar Speakers

  • TJ Schier
    TJ Schier President/Founder, SMART Restaurant Group/Which Wich Franchisee

Training and L&D is always asked to justify expenses and provide ROI while training faster and with less resources…and when things go wrong, it’s a “training problem.” Stop the false narrative! Learn from a long-time trainer, franchisee, and operator the key tactics and resources training can provide to any hospitality organization to maximize the impact on the guest, team members, and financial performance of the brand. You’ll walk away with inexpensive, easy-to-implement tools and programs to help your locations build culture, drive sales and profitability, and, most importantly, maximize guest and team member satisfaction.