Webinar Speakers

  • Nick Boulas Director of Leadership Development, BBL Hospitality
  • Maggie Fiorentino Product Manager, Lodging, American Hotel & Lodging Educational Institute

With an aggressive labor market and competition more fierce than ever, your company can thrive by focusing on building a great workplace culture. You can do this by developing emotionally intelligent leaders who encourage and inspire their coworkers to engage with each other and your guests in an effort to create outstanding experiences for both.

During this one-hour presentation you will:

  • Learn how self-awareness will help increase emotional intelligence
  • Submerse yourself in the understanding of what drives your staff
  • Discover how making coworkers feel safe and respected can lead to higher performance and reduced turnover
  • Create a strong basis for future organizational growth
  • Preview AHLEI’s brand new training course, Hospitality Manager: Leadership