Webinar Speakers

  • Kelly McCutcheon
    Kelly McCutcheon Group Director of Training & Development, Whataburger
  • Kate Stiteler, CHT
    Kate Stiteler, CHT Director of Training, Sonesta International Hotels Corporation
  • Kathryn Harris
    Kathryn Harris Corporate Director of Learning & Development, PCH Hotels and Resorts
  • Ashley Helkenn
    Ashley Helkenn Senior Director of L&D and Ops Services, Bonchon Korean Fried Chicken
  • James Frank
    James Frank Manager of Learning & Development, Dine Brands Global

Wednesday,

Five fresh-thinking CHART members will each share their bright idea in less than five minutes. The best part – these ideas are immediate and actionable! Join our restaurant and hotel training professionals to learn:

  • How to reduce early turnover with simple, effective ways to engage new hires 
  • How to improve decision-making skills in a clear, conflict-free way
  • A step-by-step approach to creating an Employee Celebration & Communication Board
  • How knowing the body language of uneasiness and reading the room can stop small issues from becoming big ones 

Click here to download Kate Stiteler’s New Hire Rule of 6 Editable Word Document.

These bright ideas will be expanded on at the CHART 104 Orlando Hospitality Training Conference July 29- August 1, 2023. Click here for more information about the conference.