Training Competency Program
Virtual competency workshops are limited to the first 30 registrants, and the sessions will not be recorded. Please only register if you are sure you can attend both workshop sessions, and cancel your registration at least one week in advance to give waitlisted participants a chance to attend if your availability changes.
Virtual workshops are FREE for CHART members. Non-members can attend for $149.00.
Instructional Designer Track: Effective Learning Design | October 13 & 20, 2026 | 3:00-5:00 PM EST
The 4-hour workshop is divided into two, 2-hour sessions from 3:00 PM – 5:00 PM EST, Tuesday, October 13, and Tuesday, October 20, 2026.
Facilitators:
Crystina Bukrinsky, SPHR, VP, Talent & Guest Experience, Casina Hospitality
Tess Mondics, Instructional Designer, Dewey’s Pizza
Trainers and instructional designers have to not only understand sometimes complex issues, but also how to clearly explain it to others using the best tools. Shaping raw information into easily digestible, relevant training programs that succeed in transferring learning to the job is a tricky feat. This information-packed workshop will help you do just that.
This session covers the nuts and bolts of training program design, including:
- Adult learning principles and how to apply them to curriculum
- Framework for content design and making training “stick”
- Practical design tips for a variety of training methods
- Learning trends and technologies
- Technical writing and proofreading
- Page/screen layout guidelines
Registration is closed.
Virtual workshops are FREE for CHART members. Please enter the code Member-COMP in the discount code box on the registration form. Non-members can attend for $149.00. Please contact us with any questions.
Manager Track & Trainer Track Workshops | TBD
Past Sessions
Executive Track: Communication & Influence | April 21 & 28, 2026 | 3:00-5:00 PM ET
Facilitated by: Master Facilitators
Cassie Miller, Senior Vice President of Training and Ops Services, Craveworthy Brands
Corban NicholsCorban Nichols, Vice President of Restaurant Excellence, Piada Italian Street Food
Trainer Track: Participant Management | October 14 & 21, 2025 | 3:00 - 5:00 PM ET
Facilitated by: Master Facilitator, Jody Huls, CHT | Director of Training Development | Inspire Brands
Manager Track: Operational Knowledge | April 22 & 29, 2025 | 3:00-5:00 PM ET
Presented by Master Facilitators:
Jason Lyon, FMP | President & Founder | Wicked SMART Performance Strategies
Michele Lange | Director of Learning and Development | IHOP
Executive Track: Strategic Planning | October 8 & 15, 2024 | 3:00 - 5:00 PM EST
Presented by: Master Facilitators, Kate Stiteler CHT, Corporate Director of Training, Sonesta Hotels, and Gabe Hosler, FMP, Past President, CHART
Instructional Designer Track: Instructional Design Fundamentals | June 4 & 11, 2024 | 3:00 - 5:00 PM EST
Presented by Master Facilitator, Jesse Boehm, Sr. Learning Architect, Inspire Brands.
Manager Track: Coaching & Development | October 10 & 17, 2023 | 3:00 - 5:00 PM EST
Presented by Master Facilitator, Felicia White, CHT, MBA, Director, Franchise Training, Scooter’s Coffee.
Trainer Track: Participant Management | MAY 16 & 23, 2023 | 3:00 - 5:00 PM EST
Presented by: Master Facilitator, Danielle Dally, CHT, Learning & Development Manager, Buffalo Wild Wings