CHART Partner Companies

Find the perfect hospitality training, education, and professional certification resources for yourself, your staff, or your students.  Build your own career training path, or work with an AHLEI sales manager to select the best mix of programs for your school or organization.

Hospitality certification provides recognition of mastery of professional knowledge and skills at every level of your hospitality career. AHLEI provides the study materials and administers the certification process for nearly 30 certification designations trademarked by the American Hotel & Lodging Association (AHLA)

AHLEI. Hospitality Perfected. [Video]

ServSuccess advances the industry’s workforce with training and certification that empower meaningful career development. With flexible online courses, skill and role-specific interactive learning suites, and industry-recognized certifications, ServSuccess is the most comprehensive restaurant career training solution in the nation. Training and certification courses are built by and for restaurant professionals, with the mission of developing, upskilling and retaining talent within the food and beverage industry. ServSuccess, from the National Restaurant Association, is an effective, affordable way to target skill-specific needs in your operation today and elevate the performance of your most talented workers.

How to Foster Limitless Pathways [Video]

We are ServSuccess. Come and Get It. [Video]

Articulate develops e-learning software, content, and resources that change the way the world learns.

More than 120,000 organizations worldwide, including all 100 of the Fortune 100, have created millions of courses using our online training platform, Articulate 360.

With Articulate 360, e-learning developers get everything they need to create courses for their learning management systems, including the award-winning authoring app Storyline 360.

Articulate also has the industry’s largest community, E-Learning Heroes, where online training professionals get inspiration, guidance, product support, and best practices on building online training. Join the 1.2+ million members of E-Learning Heroes at https://community.articulate.com  

As a human-centered organization, Articulate is driven by our vision to empower people to live better lives. We’re committed to providing the best value to customers and doing right by our employees.

Articulate A360 [Video]

ELB Learning offers the industry-leading suite of innovative software and professional services that empower businesses to unlock their people’s greatest potential through customized learning experiences. As a full-service learning and development partner, ELB Learning helps clients develop, deliver, administer, and optimize learning programs tailored to each organization’s unique business goals. Customers benefit from cutting-edge learning technology solutions and services, including gamification, virtual reality, video practice and coaching, staff augmentation, and courseware. ELB Learning also offers expert consulting, development, and training for organizations’ AI initiatives to help discover how employees can work smarter and more efficiently. Today, 80% of Fortune 100 companies trust ELB Learning to elevate their corporate learning experiences.

What Does ELB Learning Do?  [pdf]

ELB Learning  [Video]

Wisetail is a global leader in innovative and intuitive digital learning platforms used by industry-leading organizations to engage and train their workforces. Wisetail’s award-winning platform delivers training and cultural content across all locations and levels, from the C-suite to frontline workers. The fully configurable platform improves communication and consistency, allowing culture to scale alongside operations.

Wisetail   [Video]

Attensi is the world’s leading provider of Al and Game-Based training – the most effective way to upskill your people with measurable impact on your KPls. Engage your people with immersive simulation training, powered by Attensi expertise in psychology, technology, and gaming principles.
 
We work closely with our customers to develop gamified training solutions that are tailored to their specific needs. Onboarding new employees, improving retention, compliance training, leadership development, sales, and customer service excellence are just some of the areas where customers have excelled using Attensi Al and Game-based training.
 
The game mechanics that underpin every Attensi solution are designed to increase engagement and achieve behavioral change allowing for greatest impact to organization. Empower your people to master new skills with training they will want to complete and repeat. Recreate their working environments with advanced realistic graphics, lifelike scenarios, and interactive dialogues with avatars, with capability to be done in real time, to test their knowledge. All in a safe, learning-by-doing environment. With Attensi’s CREATOR tool, equip your team with ability to create custom training content with no coding ability needed.
 
Attensi has delivered Al and Game-based training solutions in over 150 countries, in more than 50 languages.

Attensi Hospitality Real Talk [Video]

Bites is a mobile-first training and communication platform built for frontline teams. Deliver short, video-based micro-learning sessions employees actually complete — directly on their phones, with no downloads required. Seamlessly onboard new hires, reinforce compliance, and keep staff engaged across locations. With real-time analytics, instant multi-location deployment, and AI-powered knowledge search, operators get visibility and control without extra effort. Trusted by top brands like Shake Shack, USHG, and River Street Sweets, Bites drives 90% employee engagement, cuts onboarding costs by 30–60%, and reduces content creation time by 95% — all in the flow of work.

Expert LMS is a hospitality-focused learning and performance platform built to support the realities of multi-unit operations. We go beyond training, connecting learning, communication, and operational execution in one place. We help L&D leaders move beyond completions to drive engagement, develop talent, and deliver measurable impact across their brands.

Packed with features, we’re more than just an LMS. With our mobile app, robust employee communication tools, performance review system, AI-powered course building, and smart notifications, Expert LMS takes your experience to the next level.  

Shaped through collaboration with industry leaders, our platform supports career pathways, frontline engagement, and operational excellence—helping connect training to execution—empowering L&D leaders to build capability, strengthen culture, and deliver measurable results where it matters most: in every unit, every shift, every interaction.

Home of Training is a full-service training and compliance partner offering a modern Learning Management System designed to simplify training, tracking, and compliance in one place. With ready to deploy courses and rapid custom course development, we deliver scalable solutions tailored to each organization’s needs. Our expertise includes state approved and nationally accredited compliance training, high quality content creation, live filming, and flexible licensing options that help organizations streamline operations while elevating their brand. Trusted by leading brands such as McDonald’s, Wingstop, Burger King, RaceTrac, PopStroke, FirstService Residential, Major Food Group, and Groot Hospitality, we support organizations across hospitality, retail, and service industries nationwide.

Home of Training [Video]

At Legacy, we know that the best events are more than talking heads. Communicating a message is vital, but creating a memorable experience both solidifies your message and keeps people coming back. We leverage the newest and best event technologies to create immersive, participatory experiences for your attendees. You only get one first impression… We want to make sure that it is the best possible first impression. Legacy Event Productions uses only the finest quality audio and lighting components to insure that your message is as clear as possible. We carry and implement the gold ­standard of audio equipment because we understand that your biggest priority is to be heard and understood. We supply brands that represent the industry standard: Shure, Mackie, QSC, JBL, Yamaha, and many more.

Legacy is Your Team.  [Video]

Modern Training helps you execute your L&D strategy with premium learning content. Explore our off-the-shelf content, custom content, and full L&D support options at our website, plus view demos and schedule time to meet.

Modern Training – What We Actually Do  [Video]

Opus is the training operations platform that makes doing the job correctly the easiest path forward—embedding knowledge so deeply that good performance becomes automatic. Move beyond training events and reinforce learning through communications, resource access, task management, and more. Integrating seamlessly into daily workflows, Opus ensures knowledge sticks and gets applied when it counts. Trusted by hundreds of growing hospitality brands, including Craveworthy Brands, Smashburger, Bahama Bucks, Bonchon, Gordon Ramsay Group, and Jose Andres Group.  Hear from our customers  [Video]

Schoox is the Intelligent Learning & Growth Platform for frontline enterprises, serving more than 4,500 organizations across restaurants, retail, hospitality, manufacturing, construction, and other frontline‑intensive industries. Headquartered in Austin, Texas, Schoox supports over 20 million learners in 180 countries and 32 languages purpose-built to go beyond traditional learning management by engineering learning to reliably drive business performance.

Schoox 2026 [Video]

Schoox | The Complete Learning and Talent Development Platform  [Video]

Most companies don’t have a leadership problem — they have a people alignment problem. We use The Predictive Index (PI) to help our clients improve their people strategies, so the right leaders, teams, and franchise partners are in the right roles and set up to win.
RIGHT PEOPLE. RIGHT SEATS.
What is PI?
    •    The Predictive Index (PI) is a quick, research-backed assessment that reveals a person’s natural work style, including how they communicate, make decisions, and handle pressure.
    •    It gives leaders a clear, common language to talk about fit, strengths, and needs so they can lead each person the way they need to be led.
What we do
    •    Use behavior data and insights to guide hiring, coaching, and promotion decisions.
    •    Transform managers into leaders and teach General Managers / Multi Unit Leaders how to lead leaders.
How we do it
    •    Help companies fully implement and embed The Predictive Index (PI) in their business so it gets used every day, not just at hire.
    •    Train leaders to read, use, and talk about PI in real conversations and real decisions.
How we use PI: The SOL SIX
Our strategy uses PI to improve six critical areas:
    1    Selection – Right person, right seat. Fewer mis-hires, more confident decisions.
    2    Onboarding – Address potential red flags from day one with targeted coaching.
    3    Leadership – Lead people the way they need to be led, using PI insights.
    4    Development – Identify performance gaps, coach effectively, and accelerate growth.
    5    Team Building – Build balanced teams that complement rather than stretch each other.
    6    Franchise Fit – Match candidates to the unique lifecycle and culture of the franchise for long-term success.

At People and Performance Strategies, we believe that the key to success in any organization lies in its people. That’s why we take a holistic approach to training and development, focusing not only on job-specific skills but also on leadership development, team building, and overall employee well-being. We work closely with our clients to understand their unique needs and goals, and we tailor our solutions to meet those needs in the most effective and efficient way possible.

Smart Trainer AI is your virtual assistant, similar to Siri or Alexa, but specifically tailored for your restaurant and retail operations. It provides on-demand access to job aids and acts as your assistant manager, constantly analyzing data to offer data-driven insights. These insights help optimize key areas such as Sales, Labor, and Food Management. With Smart Trainer AI, your team no longer has to simply react to changes; instead, they can make more proactive, informed decisions to improve overall operations.

Creating training that your teams remember is hard. Delivering results for your business is harder. It takes more than an LMS and courses.

We’ve been there. We’ve been in your shoes, and we’re here to help.

We’ve worked in and across the biggest brands in restaurants and beyond building training and communications, transforming technology and creating stadium events for thousands of employees all in the name of building culture and delivering outstanding results for the business.

We’ve taken all that we’ve learned and simplified it. We’re Training Simplified. We have off the shelf training content and build custom content alongside you that fits your brand and delivers results. Our content is memorable and our results speak for themselves.

You know your restaurant better than we ever will, and we know how to create amazing content that your teams will love and drives the results your restaurant leaders are looking for. Let’s partner to build your culture, drive results and make an impact.

Sam Worobec

OUR STORY: The GLEAM Network, is a 501c3, all-volunteer organization dedicated to the development of leaders in the restaurant/foodservice industry. Our deeply-experienced Board and Advisory Board of Industry leaders passionately support our work and we have created programs to help individuals from Hourly Team Members to Emerging Executives, move ahead in their careers. We hope you will join us in registering for one of our programs soon!

PROGRAMS
Mentor Program – for Emerging Leaders and Emerging Executives. 6-month structured 1:1 Mentor Program pairing industry leaders with leaders seeking development.

Career Advancement Program – for Hourly team members. 1-hour/week sessions covering 9 modules offering career-building soft skills to support frontline steam members’ growth into supervisory and eventually, salaried management positions.

The International Food and Beverage Technology Association (IFBTA) is the place to network with your peers and leverage ideas to take your business and professional development to the next level. Whether you are an operator, supplier, consultant, member of the press, association representative, educator, or student, the IFBTA is the place where every voice counts and everyone has a seat at the table.

Connect with industry leaders, share insights, and empower the next wave of women in leadership.