Recommended Resources
Access to trusted and proven solution-providers is a valuable part of CHART. The top-notch, member-recommended companies listed below understand the challenges facing hospitality training professionals, and are ready to help!
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We are on a mission – To make Food Manager Certification, Food Handler and Allergen Awareness training fun and engaging for everyone!
Always Food Safe is an ANSI accredited, specialist web-based e-learning provider for the food service sectors.
We offer Food Protection Manager, Food Handler and Allergen Awareness training courses.
We pioneered the use of fully video-based online training systems, to provide the learner with a far more interactive and enjoyable learning experience. Uniquely, our courses are filmed in catering kitchens and provide curriculum-based learning linked to “real life” situations.
This means that our course is 100% online and can be completed around your lifestyle.
CHART Contact: Dan Olk
Website: Always Food Safe
American Hotel & Lodging Educational Institute
Training for every step of every hospitality career.
Find the perfect hospitality training, education, and professional certification resources for yourself, your staff, or your students. Build your own career training path, or work with an AHLEI sales manager to select the best mix of programs for your school or organization.
Hospitality certification provides recognition of mastery of professional knowledge and skills at every level of your hospitality career. AHLEI provides the study materials and administers the certification process for nearly 30 certification designations trademarked by the American Hotel & Lodging Association (AHLA).
CHART Contact: Jennifer Bonilla 407-999-8138
Website: AHLEI
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Attensi is the world’s leading provider of AI and Game-Based training - the most effective way to upskill your people with measurable impact on your KPIs. Engage your people with immersive 3D training, powered by the best insights from human psychology, technology, and gaming principles.
We work closely with our customers to develop gamified training solutions that are tailored to their specific needs. Onboarding new employees, introducing new processes, replicating the behavior of best performers, and compliance training are just a few examples of where customers have excelled using Attensi AI and Game-based training.
The game mechanics that underpin every Attensi solution are based on behavioral change and learning and built with repetition in mind. Whether on mobile, desktop, or VR, empower your people to master new skills with training they will want to complete and repeat. Recreate their working environments with advanced 3D graphics, realistic scenarios, and interactive dialogues with voice-acted avatars to test their knowledge. All in a safe, learning-by-doing environment.
Attensi has delivered AI and Game-based training solutions in over 150 countries, in more than 50 languages.
Gamified Simulation Training – Explained by Customers.
Attensi - Your People Are Your Business
CHART Contact: Seanna Landry
Website: Attensi
Crunchtime is how the world’s top restaurant brands achieve ops excellence in every location.
Our software is used in over 125,000 locations in 100+ countries to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits. Crunchtime's TalentLink learning management system allows operators to rapidly train every new employee to deliver a great customer experience, scale consistent training across locations, and keep employees engaged by offering new skills to master over time.
Crunchtime is proud to enable customers including Texas Roadhouse, Culver’s, Domino’s, Dunkin’, Five Guys, and Chipotle to control costs and deliver great guest experiences.
CHART Contact: Cindy Poulos
Website: Crunchtime
ELB Learning offers the industry-leading suite of innovative software and professional services that empower businesses to unlock their people’s greatest potential through customized learning experiences. As a full-service learning and development partner, ELB Learning helps clients develop, deliver, administer, and optimize learning programs tailored to each organization's unique business goals. Customers benefit from cutting-edge learning technology solutions and services, including gamification, virtual reality, video practice and coaching, staff augmentation, and courseware. ELB Learning also offers expert consulting, development, and training for organizations’ AI initiatives to help discover how employees can work smarter and more efficiently. Today, 80% of Fortune 100 companies trust ELB Learning to elevate their corporate learning experiences.
CHART Contact: Kevin Adams 312-898-0801
Website: ELB Learning
At Auguste Escoffier Global Solutions, we're revolutionizing workforce development in the culinary and hospitality industries. Leveraging our roots in the prestigious Auguste Escoffier School of Culinary Arts, we deliver cutting-edge solutions that help industry attract, develop, and retain top talent. Elevate your operations and build high-performing teams with our industry-specific learning and education solutions.
CHART Contact: Desa Silbaugh
Website: Escoffier Global
Evolve offers industry leading learning strategy consulting and training development. Our award-winning custom blended learning solutions meet the hospitality and retail learner at the point of need. Learning solutions include traditional and micro elearning, gamification, simulation, mobile enabled learning, multi-media development such as video, scenarios, animation, and 3D rendering and the latest in immersive, adaptive and AR/VR delivery. We specialize in hospitality and food service training and development for all audiences from front of the house to back of the house management, general manager, regional and corporate leadership, and company vs. franchise store operations. Clients benefit from our holistic learning and change approach and ability to support synchronous and asynchronous training initiatives while engaging with front-line staff in innovative ways. Our solutions increase engagement and retention, reduce training related food waste, and increase the quality of customer interactions.
CHART Contact: Alex Ryan 360-844-5013
Website: Evolve Solutions Group
Changing the way companies communicate and develop employees both onsite and remotely.
CHART Contact: Kelsey Smith
Website: franconnect
OUR STORY: The GLEAM Network, is a 501c3, all-volunteer organization dedicated to the development of leaders in the restaurant/foodservice industry. Our deeply-experienced Board and Advisory Board of Industry leaders passionately support our work and we have created programs to help individuals from Hourly Team Members to Emerging Executives, move ahead in their careers. We hope you will join us in registering for one of our programs soon!
PROGRAMS
Mentor Program – for Emerging Leaders and Emerging Executives. 6-month structured 1:1 Mentor Program pairing industry leaders with leaders seeking development.
Career Advancement Program – for Hourly team members. 1-hour/week sessions covering 9 modules offering career-building soft skills to support frontline steam members’ growth into supervisory and eventually, salaried management positions.
Contact: Support@Gleamnetwork.net
Website: GLEAM Network
Home of Training is a hospitality focused Learning Management System that assigns, tracks, and trains your team. We provide ANSI Food, Alcohol, Sexual Harassment, Human Trafficking and 100+ additional stock courses. We also offer custom training, licensing, and uploading your own courses.
CHART Contact: Macauley Mooney
Website: Home of Training
The International Food and Beverage Technology Association (IFBTA) is the place to network with your peers and leverage ideas to take your business and professional development to the next level. Whether you are an operator, supplier, consultant, member of the press, association representative, educator, or student, the IFBTA is the place where every voice counts and everyone has a seat at the table.
Contact: info@ifbta.org 800-277-2017
Website: IFTBA
At Legacy, we know that the best events are more than talking heads. Communicating a message is vital, but creating a memorable experience both solidifies your message and keeps people coming back. We leverage the newest and best event technologies to create immersive, participatory experiences for your attendees. You only get one first impression… We want to make sure that it is the best possible first impression. Legacy Event Productions uses only the finest quality audio and lighting components to insure that your message is as clear as possible. We carry and implement the gold standard of audio equipment because we understand that your biggest priority is to be heard and understood. We supply brands that represent the industry standard: Shure, Mackie, QSC, JBL, Yamaha, and many more.
CHART Contact: Todd Horchner 972-813-9750
Website: Legacy Event Productions
Lobster Ink is a Learning Management System that specializes in Hospitality and F&B Training.
CHART Contact: Elizabeth Crowley 843-754-3151
Website: LobsterInk
Modern Training helps you execute your L&D strategy with premium learning content. Explore our off-the-shelf content, custom content, and full L&D support options at our website, plus view demos and schedule time to meet
CHART Contact: Matt Nelson 970-690-0204
Website: Modern Training
Building Culturally Intelligent Brands & Leaders
The Mission of MFHA is to bring the economic benefits of diversity and inclusion to the food and hospitality industry by building bridges and delivering solutions. MFHA commits to delivering more connections and opportunities to build its Members’ Cultural Intelligence to effectively engage multicultural employees, customers, and communities.
Contact: info@mfha.net 401-461-6342
Website: MFHA
Opus is the hospitality training platform purpose-built for the frontline. Train 100% of your team in 101 languages on the job to quickly get them up the productivity curve. Opus combines AI-powered course authoring, mobile-first interactive learning, curated resource access, and messaging into a next generation tool that meets your people where they are. We work with growing multi-unit brands, including Jose Andres Group, Shipley Do-nuts, Craveworthy Brands, and Hart House. Hear from our customers: Hear From Our Customers
Plus, now we offer hospitality-specific compliance training and flexible pricing plans.
CHART Contact: Rachael Nemeth
Website: OPUS Marketplace
At People and Performance Strategies, we believe that the key to success in any organization lies in its people. That's why we take a holistic approach to training and development, focusing not only on job-specific skills but also on leadership development, team building, and overall employee well-being. We work closely with our clients to understand their unique needs and goals, and we tailor our solutions to meet those needs in the most effective and efficient way possible.
CHART Contact: Joleen Goronkin (612)-963-5057 or Curt Archambault (253)-740-0134
Website: People & Performance Strategies
PlayerLync is a mobile workforce enablement platform that helps companies like Starbucks, Chipotle, and Southern Company Gas to ensure that every frontline employee has the personalized and timely information they need to do their job, delivered automatically through their mobile device.From rolling out time sensitive information, compliance testing, operational checklists and how to videos, our solution provides 100% guaranteed instant access to personalized content for every frontline worker at their point of need.
CHART Contact: Brad Stutzman.
The Print Authority develops custom web to print portals that simplify printing for multi location brands. Our mission is to provide great print and print related products and services to businesses to improve their operations through outstanding customer experiences. We work with multiple leading hospitality brands including Firebirds Wood Fired Grill, Firehouse Subs, Perkins, O’Charley’s, Huddle House, and many more.
CHART Conatct: Connor Pera
Website: The Print Authority
We are a team of passionate and seasoned Restaurant Operations and Learning & Development professionals with extensive experience developing and implementing eLearning solutions that deliver measurable business results. Prior to starting Restaurant Playbooks, Bob Duprey spent 20 years developing and delivering eLearning solutions in over 150 Fortune 500 companies, including 6 of the top 10 QSRs. Our mission is to help restaurant training professionals implement the same high impact eLearning strategy and programs used by industry leading organizations, at a fraction of the time and costs.
CHART Contact: Bob Duprey 720-515-9020
Website: Restaurant Playbooks
Comprehensive language training and AI-driven assessment solutions for tourism and hospitality teams.
Recruit, train, and retain strong multilingual teams. Rosetta Stone's tailored language solutions offer training in 24 languages. Address individual language needs with courses for beginner to advanced learners. A job-specific curriculum and unlimited Live Tutoring means employees benefit from effective, career-relevant language training.
Rosetta Stone’s web and app-based platform offers ultimate flexibility for busy hospitality teams while providing customized, automated reports that ensure training success.
Join several top restaurant, travel, and hospitality organizations in providing language training to overcome communication barriers, boost employee retention, and enhance service for culturally diverse customers.
CHART Contact: Adam Buracker
Website: Rosetta Stone for Enterprise
Schoox is workplace learning software with a people-first twist. People aren’t cogs, and Schoox was designed for how humans actually learn. We keep learners curious by letting you deliver more kinds of content wherever they are, from the front line to the corporate office. And by making learning easy, accessible, rewarding, and fun, we help you get everyone more excited about their career development. Learners can “up” their skills, grow on the job, and get more done—and you can measure the impact of their awesome accomplishments. Schoox powers people-focused learning experiences organizations around the world, including Subway, Celebrity Cruises, Dairy Queen, and Sonesta Hotels
CHART Contact: Serah Morrissey
Website: Schoox
Food Safety, Risk Management, and Cultural Change
ServSafe is the leader in food safety and risk mitigation with flexible solutions for restaurant managers, food handlers, alcohol servers and anyone who works with food.
ServSafe Workplace provides training to create a positive, safe work environment for everyone, with courses covering sexual harassment and unconscious bias.
Whether you’re looking to improve food safety, manage risk, change your organization’s culture, or help your staff advance their careers, we have flexible solutions for you.
CHART Contact: Elisa Cain 480-235-6706
Website: ServSafe
Career Advancement
Most successful people start out in the restaurant industry. It’s time they stayed. This industry gives its people the tools to go and take on the world. But what if they didn’t go? When you give people the career path to train and grow, they’ll want to stick around to help your restaurant business grow too. With the flexibility of online delivery and the brevity of “bite-sized” segments, ServSuccess learning is designed for professionals who know late nights and long workweeks all too well. Whether you’re looking to improve food safety, manage risk, change your organization’s culture, or help your staff advance their careers, we have flexible solutions for you. Visit www.servsuccess.com
CHART Contact: Rebecca Berry 720-436-8047
Website: ServSuccess
Learn in virtual reality.
Revolutionize restaurant training with our virtual reality solution. Enhance skills, improve efficiency, and elevate customer service through immersive experiences. Here at Smooth Soft, we offer custom virtual reality training programs for quick service restaurants.
Why are we doing what we do? Employees have fun and learn in a fully autonomous way. Our program cut down training time by up to 50%. Say goodbye to food waste and service slowdowns due to employee trainings and hello to a safe, standardized and scalable way to train your people.
Smooth Soft bring employee training to a next level; one that is easy, fun, and most importantly, effective.
CHART Contact: Emilie McDonald-Corbin 819-598-6356
Website: Smooth Soft
SparkLearn is a trainer’s best friend. We are a full communications hub ready to engage with your workforce. Maximizing information access, reiterating company standards, and developing talent, SparkLearn is the user-friendly platform that puts the right knowledge in front of the right employee at the right time. Designed for easy content creation, we put your company culture in a familiar, white-label package providing everything from your content library in one organized and flexible spot: at their fingertips. That’s digital learning done differently.
CHART Contact: Rickey Copley-Spivey 312-547-9091
WebsiteL SparkLearn
TimeForge is a leading labor management platform that provides software to help restaurant and hospitality businesses retain employees and operate more efficiently. The platform includes employee scheduling, timekeeping, communication, hiring and onboarding, earned wage access, surveys and assessments, and comprehensive training products that scale seamlessly. Today, thousands of businesses use TimeForge’s powerful, easy-to-use tools and integrations to delight team members and empower busy managers.
CHART Contact: Audrey Hogan, SHRM-SCP
Website: TimeForge
Creating training that your teams remember is hard. Delivering results for your business is harder. It takes more than an LMS and courses.
We’ve been there. We’ve been in your shoes, and we’re here to help.
We’ve worked in and across the biggest brands in restaurants and beyond building training and communications, transforming technology and creating stadium events for thousands of employees all in the name of building culture and delivering outstanding results for the business.
We’ve taken all that we’ve learned and simplified it. We’re Training Simplified. We have off the shelf training content and build custom content alongside you that fits your brand and delivers results. Our content is memorable and our results speak for themselves.
You know your restaurant better than we ever will, and we know how to create amazing content that your teams will love and drives the results your restaurant leaders are looking for. Let’s partner to build your culture, drive results and make an impact.
CHART Contact: Sam Worobec
Website: Training Simplified
Wisetail is a global leader in innovative and intuitive digital learning platforms used by industry-leading organizations to engage and train their workforces. Wisetail’s award-winning platform delivers training and cultural content across all locations and levels, from the C-suite to frontline workers. The fully configurable platform improves communication and consistency, allowing culture to scale alongside operations.
CHART Contact: Kat Claypool
Website: Wisetail
