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The Latest in Hospitality Training

  • CHART Talks: "Brief Blasts of Brilliance" #14 - Live "On Purpose"

    Posted January 12, 2015 in Member Blog

    How are you living your life?  Are you safe & comfortable?  At the Atlanta conference, I encouraged attendees to Get Uncomfortable!  I suggested they Raise a Brow and Be Bold.  Even if you were there and heard the talk, I urge you to watch my video.  It's just 9 minutes.  Don't wait for the opportunities to come knocking—go out and find them! Challenge yourself to grow, be intentional and Live On Purpose! ... Read More

  • Your New Year’s Training Revolution: 15 in ‘15

    Posted January 12, 2015 in Member Blog

    Welcome to 2015, everyone!  To celebrate the New Year, I thought I would provide a list of 15 ways that you can transform your year by learning, sharing, growing, and caring with CHART during the next twelve months: Commit: Join your peers in Napa and New Orleans and transform your abilities and your company through the  amazing learning sessions and top-notch networking opportunities at our conferences. Registration for Napa is open ( and, if you...... Read More

  • CHART Talks: "Brief Blasts of Brilliance" #13 - Delivering Happiness

    Posted December 4, 2014 in Member Blog

    In Atlanta, I shared why it's important that your employees, who are your best brand ambassadors, are happy and like their job. It's key that you create a sense of community and engagement.  By focusing on your core values, by making them happy and engaging them; you will achieve success.  Take 10 minutes to watch my video.... Read More

  • Napa: A Place That Cultivates Learning

    Posted December 4, 2014 in Member Blog

    Napa, California, is known for many things. Most people, of course, think of it as the source of the most spectacular wines produced in North America. Its dry, temperate climate and the unique diversity of its soil provide the perfect setting for growing many different varieties of grapes, and as a result the valley has become the home to over 400 different wineries.    In addition, the region has become synonymous with world-class cuisine, as it features a multitude of creative chefs...... Read More

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