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The Latest in Hospitality Training

  • CHART Talks: "Brief Blasts of Brilliance" #25 - Micro-Learning and the Incredible Shrinking Attention Span

    Posted February 4, 2016 in Member Blog

    Did you know the average attention span for a person is now just 8 seconds ... which is less than that of a goldfish! Because of this, the need to alter our training to engage our learners and improve retention is critical. During my CHART Talks session in New Orleans, I shared the benefits of micro-learning and provided some tips and resources to help you reach your audience. Take a look at my video, I hope it holds your attention!... Read More


  • 9 Ways E-learning is a Better Option for Food Safety Training

    Posted January 26, 2016 in Member Blog

    Food safety is a hot topic in the news lately, and many restaurants are looking for ways to quickly shore up their food safety training programs.  E-learning is an ideal solution for managing food safety training programs, and it has many advantages over both traditional classroom training and on-the-job training.  Let’s take a look at some of the top ways that e-learning is more effective for food safety training.   1.       Accessible An e-learning...... Read More


  • Convincing the C-Suite: 10 Steps to Making a Compelling Case to Attend CHART

    Posted January 13, 2016 in Member Blog

    In my former CEO position, I was always looking at the bottom line and what our return on investment would be when an individual would attend a CHART conference or any industry event. Here’s a concrete plan for how to convince your executives that the CHART conference is a MUST attend for you:  Study the program and identify sessions that could help you do your job better. The full brochure and agenda is at chart.org. Share program information with your colleagues and identify what...... Read More


  • Training Department Leadership and Crisis Management in a Food Safety Outbreak: Food for Thought

    Posted January 13, 2016 in Member Blog

    Let’s face it; sometimes eating out is scary, especially with the recent increase in foodborne illness outbreaks mentioned throughout every media and social media outlet. The two most highly-discussed outbreaks to date are E.coli and Norovirus. As I received the latest daily news blast from my favorite industry news outlet, I started to think about how this recent increase of outbreaks could affect our industry as a whole.   How do these outbreaks affect consumers’ confidence level...... Read More


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