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The Latest in Hospitality Training

  • CHART Talks: "Brief Blasts of Brilliance" #7 - Closing the Leadership Skills Gap

    Posted April 3, 2014 in Member Blog

    At the Miami Conference, I shared (in less than 9 minutes), the important role that the General Manager plays in the success of your organizations.  It\'s critical thus that he/she is given the proper tools and that training is addressed. In our research, we identified specific under-developed competencies which are key in ensuring that the General Manager has the skills needed to be a successful leader.  Take a few minutes and watch my video.... Read More


  • If You Do Not Have a Christine San Juan in Your Life - Get One!

    Posted April 3, 2014 in Member Blog

    At our recent T3 Conference in Colorado Springs, I became the first CHART member to complete all twelve of our training competency workshops.  I was very happy and proud of achieving this professional objective, and I was also very appreciative of the immense amount of time, care, and effort that went into developing the program and creating the incredible content delivered in those sessions. But I have to tell you, the only reason that I was the first person to make it through every one of...... Read More


  • FSR Magazine Names 40 under 40 Rising Stars in the Restaurant Industry

    Posted March 6, 2014 in Member Blog

    I am humbled and honored to be chosen as one of the 40 Under 40 Rising Stars in the Restaurant Industy by FSR Magazine. The entire list/article appears in their March 2014 issue and can be viewed at: www.fsrmagazine.com/chef-interview/40-under-40 Below is what was written about me. Calvin Banks has come a long way from his first foray into the foodservice business as an employee at quick-service chain Taco Bueno. After joining up with Six Flags Entertainment Company for eight years and then jumping...... Read More


  • The Art of Humor

    Posted February 17, 2014 in Member Blog

    I was talking to a coworker last week who said she wanted a cool accent like mine as everyone remembers the trainer with the accent.  I was musing about this to my wife later that night who said, “They don’t remember you because of your accent, they remember you because you make them laugh”.  I asked her to elaborate and she reminded me that the first time we met was in a meeting room with 45 people seated around a large table, but when it came time for my turn, I had...... Read More


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